Apple offers to replace faulty iPhone 5 on-off buttons for free
iPhone owners with the problem can enter their phone’s serial number into Apple’s support website and, if the phone is eligible, the company will repair it for free.
Apple said the on-off — or “sleep-wake” in Apple parlance — issue affected only a “small percentage” of iPhone 5 users, causing the button to work intermittently or to flat out stop working.
The replacement move is rare for Apple, but the company has made this type of fix before. After it released the iPhone 4 in 2010, Apple responded to widespread complaints about faulty antennas — and a media frenzy dubbed “Antennagate” — by giving owners free cases to alleviate the problem. Last October, the company recalled flash memory drives on certain models of the MacBook Air. And in…
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